Animal attendants work in a variety of different workplaces such as veterinary clinics, pet shops, zoos, stables, animal shelters, wildlife parks and reserves, and research facilities. They may work indoors or outdoors, in all weather conditions. Most animal attendants work in environments that can be dirty and smelly, and must be prepared to spend a great deal of time cleaning and disinfecting animal enclosures and pens. They may be required to work on weekends, public holidays and in the evening. In most workplaces, there is a great deal of contact with the public.

Animal attendants often have to use sprays, disinfectants, brooms, mops and shovels for cleaning indoor and outdoor animal enclosures. They may also use animal leads, harnesses and toys, as well as containers, bowls, bottles and cups for serving food and water. If dealing with harsh disinfectants or potentially dangerous animals, they need to wear safety clothing, closed-in shoes and gloves. Most animal attendants are also required to wear a uniform.