If you're looking for an industry area that offers the challenge of fast moving changes in work practices and technology, business and finance may be the one for you. In today's active and competitive business market place, the career opportunities are endless for a person with the right skills and knowledge.
Whether you need some basics to grow an idea into your own business, leadership skills so you can lead a team or be the boss one day, specialist skills to get you into a career in sales and marketing, banking, accounting, bookkeeping, human resources, security or real estate, or you want to build your core business abilities such as problem solving, teamwork and organisational and communication skills, there's a qualification or course to suit.
Business skills cross over into every kind of industry and are transferable to almost any career – they can take you anywhere in the world.
Skills ready: Fee-free and low fee training!
How about a fee-free training course — yes... free! You can also choose from a range of low fee qualifications with course fees reduced by half or more, or new free skill sets — fast track training to get you job ready.
Whether you're looking for a job, thinking about a career change, or upskilling for your own development now's the time to get skills ready!
We’re making training affordable and accessible so you can boost your skills and be job ready.
Using this course list
The list presented here is only for this industry category. You can select a qualification or course title to see a list of training providers in Western Australia who deliver it – then select a provider to find out more.
Industry categories The list of courses displayed for a selected industry category is intended to assist individuals learn more about occupation and training pathways, and may not represent all possible pathways for an industry. For further assistance on occupation and training pathways please contact your nearest Jobs and Skills Centre on 13 64 64.
Please note
The vocational education and training (VET) courses delivered in Western Australia on this course list are funded through the Department of Training and Workforce Development; these are referred to as publicly funded training. A range of qualifications and courses for priority industry areas and occupations are subsidised under Jobs and Skills WA, to reduce the cost of training in priority skill areas. To find out more about which courses are subsidised, please take a look at the information available on the main Training page.
This short course skill set provides entry-level training towards starting work in a business or office, administration or customer service-based role across a range of industries. It includes a work placement component, so you get actual hands on work experience.
If you work in customer service — whether it's over the phone, online, or in person — you have probably encountered a challenging customer or two. Now you can learn skills and strategies to manage challenging customer behaviours and diffuse potentially confronting situations!
This short course skill set will prepare budding entrepreneurs with the skills and knowledge to operate your own business, or provide administrative support in a small business.
Already working in retail and wanting to upskill your role? This short course skill set will give you valuable tools to undertake supervisory responsibilities and take your retail career to the next level.