What they do
Gaming workers, also known as gaming dealers or croupiers, usually operate and run gaming tables. The only licensed casino in Western Australia is located at Crown Perth, and is the main employer of these employees in the State. A gaming worker must be able to shuffle, cut and deal cards, and take bets and pay winners. An important part of their role is to ensure they provide a level of entertainment for casino patrons.
Working conditions
A gaming worker must make sure that the rules and regulations of a game and an establishment are followed by customers, and they may also need to explain rules to patrons. They must also be clear on the winners and losers of a game, and calculate and pay out the correct winnings. A gaming worker needs to be able to work under pressure and remain calm at all times, particularly when working with customers who are under the influence of alcohol.
At Crown Perth, the Casino is open 24 hours a day/7 days a week. Gaming workers must therefore work according to a roster including morning, afternoon, night and weekend shifts.
Tools and technologies
Depending on the game a gaming worker is dealing, they may need to understand how to play a computerised form of the game. There are many of types of games that offer a computerised version. Workers will also need to be familiar with how to operate the card sorter on a computerised version.
How do I become one?
Education and training
It is possible to work as a gaming worker without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a qualification in hospitality.
The Certificates II and III in Hospitality are offered at TAFE colleges and other registered training organisations throughout Western Australia.
You can also undertake a traineeship in hospitality - gaming. The traineeship usually take 24 months to complete.
Browse courses through Jobs and Skills WA and search on the My Skills website to find a registered provider near you.
Apprenticeships and traineeships
As an apprentice or trainee, you are employed and get paid while you complete training towards a nationally recognised qualification. You'll do a combination of on the job training - gaining hands on skills, knowledge and experience - and structured training with a registered training provider such as TAFE.
You can do an apprenticeship or traineeship if you are a school leaver, re-entering the workforce or as an adult or mature aged person wishing to change careers. You can even begin your apprenticeship or traineeship while you're still at school.
Required registration and licensing