Complaints form

All complaints are managed by the Department of Training and Workforce Development, in accordance with their Complaints management policy.

All complaints are received by the Office of the Director General within the Department, who will record the complaint and refer it to the responsible area for resolution.

They will respond via the contact details you provide with a formal acknowledgement within two business days, and with an update or resolution within ten business days.

Please use this form to lodge a formal complaint. Information you provide will be kept strictly confidential.

What is your complaint about?

Complaint details

Where relevant, please provide as much of the following supporting information as you can.

Staff member(s) involved

Date and time of occurrence

For example 12/04/2018 10:15:00 AM

Are you under 18 years of age, or submitting this on behalf of some who is under 18 years of age?

Would you like to remain anonymous?

Full name

Phone number

Postal address

Email address

Would you like a copy of this form sent to your email address? (If yes, please ensure you provide your email address.)