Gain high level skills in managing and marketing a tour operation or travel agency, customer service, conflict resolution, communication, negotiation and problem solving, leadership, financial management, research and analyse tourism data, selling and marketing tourism products and services, and more.
If you want to move your travel and tourism career into first class, this advanced-level qualification offers a practical mix of administration, leadership, management and marketing skills.
You'll learn how to manage and market a tour operation or travel agency, with high level skills and knowledge in areas including customer service, conflict resolution, communication, negotiation and problem solving, leadership, financial management, research and analyse tourism data, selling and marketing tourism products and services, and much more.
Note: This course is best suited for people who already have some background or experience in this field. If you're unsure, please seek advice from the training provider to see whether this course is the right choice for you.
Completion of this nationally recognised and accredited qualification may provide credit towards a relevant higher level qualification or university degree, should you wish to pursue further study in this field.
Quality training from industry experts
In this short video you'll hear from Johanna, who completed a Diploma of Travel and Tourism at Western Australia's North Metropolitan TAFE. This training may also be available at other TAFEs across WA.
Doing your qualification at a WA TAFE college or accredited private training provider will ensure you're receiving quality, industry standard training to get the skills and knowledge employers are looking for.
Choose a WA TAFE college that delivers this course
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Your future will take off with our Diploma of Travel and Tourism Management
This diploma course can open up global travel for your clients, and you. Plus you'll be equipped to access a diverse range of employment prospects in areas including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.
If you're looking for a well-rounded qualification in travel and tourism then this is the ideal course for you. You'll gain experience in a range of skills that are essential for employment in the industry.
You can begin on your Travel and Tourism Management path with NMT and continue on to gain a degree at Edith Cowan University (ECU), Murdoch University or Curtin University. Your training at North Metropolitan TAFE could reduce the time and money you spend completing a relevant university degree and you will be equipped to work in the industry while you study, check out the Further Study section below for details.
Your key to management in the tourism industry.
Take your tourism career to the next level with leadership and management skills. If you already work in the tourism industry and seek to elevate your career as a departmental or small business manager, this could be the course for you.
Throughout this course, you will combine your existing tourism and travel abilities with leadership skills, enabling you to operate independently, manage staff and make a range of operational business decisions. You will learn how to lead and manage staff and workplace operations, manage diversity and conflict, establish budgets, build business relationships and enhance customer service experiences.
Become a leader in the flourishing tourism industry.
Choose a private training provider that delivers this course
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Skills Strategies International offers Traineeships in SIT50122 Diploma of Travel and Tourism Management. Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.
Delivery location
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.