Certificate II in Tourism
You can have a career that could take you anywhere in the world! The tourism industry offers a range of fantastic career opportunities — with this course, you'll be job ready to start an exciting future in tourism.
Tourism and travel is a huge global industry, and it offers fantastic career opportunities in a range of areas locally and across the world including events management, travel agent, reservations consultant, conference and function management, hotel and resort management, attractions guide, tour guide... and so much more!
Through this nationally recognised and accredited qualification, you'll gain job ready skills in customer service and communication, and learn how the industry works with an overview of its different sectors, plus a range of entry-level skills and knowledge to get you job ready. From here, you'll be able to choose what area of the industry you're interested in and go on to further study or get an entry level job.
Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study. It's also an excellent pathway to an apprenticeship or traineeship in this industry.
Training options
- Equity courses
- VET for secondary students
Industry area
- Hospitality, Tourism and Events
Study area
- Tourism and Travel
Course ID
- National ID: SIT20125
- WA State ID: BOE6
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Dive into the world of travel and hospitality
This qualification reflects the role of individuals with a defined and limited range of tourism operational skills and basic industry knowledge. They perform mainly routine and repetitive tasks under direct supervision.
It provides a pathway to work across a range of tourism and travel sectors, including travel agencies, tour wholesalers and operators, holiday parks, resorts, attractions, cultural and heritage sites, and small tourism businesses. Work may be undertaken in an office environment where tourism products and services are planned, in the field where they are delivered, or through operational activities such as housekeeping, grounds maintenance, and customer service, or a combination of these.
Skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice.
Students need to be working or volunteering in a tourism industry workplace before enrolling in the course.
Delivery location
This course is not currently available at any private training providers.
Tourism and travel is a huge global industry, and it offers fantastic career opportunities in a range of areas locally and across the world including events management, travel agent, reservations consultant, conference and function management, hotel and resort management, attractions guide, tour guide... and so much more!
Through this nationally recognised and accredited qualification, you'll gain job ready skills in customer service and communication, and learn how the industry works with an overview of its different sectors, plus a range of entry-level skills and knowledge to get you job ready. From here, you'll be able to choose what area of the industry you're interested in and go on to further study or get an entry level job.
Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study. It's also an excellent pathway to an apprenticeship or traineeship in this industry.
Training options
- Equity courses
- VET for secondary students
Industry area
- Hospitality, Tourism and Events
Study area
- Tourism and Travel
Course ID
- National ID: SIT20125
- WA State ID: BOE6
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Dive into the world of travel and hospitality
This qualification reflects the role of individuals with a defined and limited range of tourism operational skills and basic industry knowledge. They perform mainly routine and repetitive tasks under direct supervision.
It provides a pathway to work across a range of tourism and travel sectors, including travel agencies, tour wholesalers and operators, holiday parks, resorts, attractions, cultural and heritage sites, and small tourism businesses. Work may be undertaken in an office environment where tourism products and services are planned, in the field where they are delivered, or through operational activities such as housekeeping, grounds maintenance, and customer service, or a combination of these.
Skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice.
Students need to be working or volunteering in a tourism industry workplace before enrolling in the course.
Delivery location
Dive into the world of travel and hospitality
This qualification reflects the role of individuals with a defined and limited range of tourism operational skills and basic industry knowledge. They perform mainly routine and repetitive tasks under direct supervision.
It provides a pathway to work across a range of tourism and travel sectors, including travel agencies, tour wholesalers and operators, holiday parks, resorts, attractions, cultural and heritage sites, and small tourism businesses. Work may be undertaken in an office environment where tourism products and services are planned, in the field where they are delivered, or through operational activities such as housekeeping, grounds maintenance, and customer service, or a combination of these.
Skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice.
Students need to be working or volunteering in a tourism industry workplace before enrolling in the course.
Locations
This course is not currently available at any private training providers.
Free support and assistance
Your local jobs and Skills Centre can provide free information, support and assistance to help you decide on the best training options to meet your goals.
Disclaimer
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.
Some eligibility criteria apply for fee free and reduced fee courses, and other fees may apply. Further information is available here