Certificate II in Tourism
Want a career that could take you anywhere in the world? The tourism industry offers a range of fantastic career opportunities — with this course, you can gain a range of entry-level skills and knowledge to get you job ready for a future in tourism.
Tourism and travel is a huge global industry, and offers fantastic career opportunities in a range of areas including events management, travel agent, reservations consultant, conference and function management, hotel and resort management, attractions guide, tour guide... and so much more!
Through this nationally recognised and accredited qualification, you'll gain job ready skills in customer service and communication, and learn how the industry works with an overview of its different sectors, plus a range of entry-level skills and knowledge to get you job ready. From here, you'll be able to choose what area of the industry you're interested in and go on to further study or get an entry level job.
Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study. It's also an excellent pathway to an apprenticeship or traineeship in this industry.
Training options
- Apprenticeship or traineeship
- School-based apprenticeship or traineeship (SBAT)
- VET for secondary students
Industry area
- Hospitality, Tourism and Events
Study area
- Tourism and Travel
Course ID
- National ID: SIT20122
- WA State ID: BHS3
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.• Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences totravelers.• Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.• Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.• Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, andprocessing payments.• Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Jump on board to an exciting career in tourism. Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism is very rewarding and with this Certificate II in Tourism you'll have the skills you need to work in visitor information services, tour guiding and tourism operations. You could be out in the field helping visitors experience international destinations, discovering their own back yard, creating or guiding tours and experiences that your clients will remember forever.
South Regional TAFE is the leading provider of travel and tourism studies in regional WA.
Delivery locations
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Skills Strategies International offers Traineeships in SIT20122 Certificate II in Tourism. Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.
Delivery location
Tourism and travel is a huge global industry, and offers fantastic career opportunities in a range of areas including events management, travel agent, reservations consultant, conference and function management, hotel and resort management, attractions guide, tour guide... and so much more!
Through this nationally recognised and accredited qualification, you'll gain job ready skills in customer service and communication, and learn how the industry works with an overview of its different sectors, plus a range of entry-level skills and knowledge to get you job ready. From here, you'll be able to choose what area of the industry you're interested in and go on to further study or get an entry level job.
Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study. It's also an excellent pathway to an apprenticeship or traineeship in this industry.
Training options
- Apprenticeship or traineeship
- School-based apprenticeship or traineeship (SBAT)
- VET for secondary students
Industry area
- Hospitality, Tourism and Events
Study area
- Tourism and Travel
Course ID
- National ID: SIT20122
- WA State ID: BHS3
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.• Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences totravelers.• Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.• Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.• Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, andprocessing payments.• Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Jump on board to an exciting career in tourism. Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism is very rewarding and with this Certificate II in Tourism you'll have the skills you need to work in visitor information services, tour guiding and tourism operations. You could be out in the field helping visitors experience international destinations, discovering their own back yard, creating or guiding tours and experiences that your clients will remember forever.
South Regional TAFE is the leading provider of travel and tourism studies in regional WA.
Delivery locations
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.• Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences totravelers.• Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.• Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.• Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, andprocessing payments.• Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Jump on board to an exciting career in tourism. Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism is very rewarding and with this Certificate II in Tourism you'll have the skills you need to work in visitor information services, tour guiding and tourism operations. You could be out in the field helping visitors experience international destinations, discovering their own back yard, creating or guiding tours and experiences that your clients will remember forever.
South Regional TAFE is the leading provider of travel and tourism studies in regional WA.
Locations
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Skills Strategies International offers Traineeships in SIT20122 Certificate II in Tourism. Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.
Delivery location
Free support and assistance
Your local jobs and Skills Centre can provide free information, support and assistance to help you decide on the best training options to meet your goals.
Disclaimer
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.