Diploma of Community Services
This course will help you to step up your career in community services with the skills and knowledge needed to work as a program coordinator, early intervention worker, or case manager.
Complete the Diploma of Community Services and you will be on your way to a career as a program coordinator, early intervention worker, or case manager.
You'll gain the knowledge and skills to communicate and work effectively in the community services sector, developing and managing community programs, promoting social, emotional and physical wellbeing, responding to critical situations, managing service delivery, developing policy and research, coordinating volunteers, developing and maintaining professional networks, working with cultural diversity, ethical behaviour and legal responsibilities.
Note: This course is suitable for people who already have some background or experience in this field. If you're unsure, please seek advice from the training provider to see whether this course is the right choice for you.
Completion of this nationally recognised and accredited qualification may provide credit towards a relevant higher level qualification or university degree, should you wish to pursue further study in this field.
Training option
- Low fee
Industry area
- Education and Community Services
Study area
- Community Services
Course ID
- National ID: CHC52025
- WA State ID: BPA1
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Step up your career in community services!
Complete the Diploma of Community Services and you will be on your way to a career as a program coordinator, early intervention worker, or case manager.
Gain the knowledge and skills to communicate and work effectively in the community services sector, developing and managing community programs, promoting social, emotional and physical wellbeing, responding to critical situations, managing service delivery, developing policy and research, coordinating volunteers, developing and maintaining professional networks, working with cultural diversity, ethical behaviour and legal responsibilities.
Enhance your employment options by doing a dual qualification
If you enrol at the Geraldton campus and you choose to enrol in additional units you can gain a dual qualification with one of the below. These options are discussed with students prior to enrolling.
There is an ongoing skill shortage in Community Services
When you complete the Diploma of Community Services you could be working in a community services, case management, social housing, mental health or family and domestic violence context.
You will be involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities at risk of adversity. You may also have responsibility for the supervision of other workers and volunteers.
Graduates of our Diploma in Community Services course meet entry requirements for and can even achieve advanced standing in relevant university degrees. As this qualification is one of the Lower fees, local skills half price courses, training at North Metropolitan TAFE will reduce the time and money you spend completing a relevant university degree and you'll be equipped to work in the industry while you study.
Delivery locations
Throughout this Qualification, students will learn how to design and deliver accessible programs that enhance community participation and are in line with the legal and ethical requirements of the community services sector.
This course focuses on equipping students with skills in advanced communication, group work, training, community provision and program development. Students will also develop the skills to support colleagues in a supervisory or team management capacity. The Diploma of Community Services provides a viable entry pathway into university study in to an approved social work degree.
Do you want to make a real difference?
In this course, you will acquire the knowledge to recognise and respond appropriately to domestic and family violence, facilitate and review case management and manage legal and ethical compliance. Working in Community Services is diverse and includes identifying support needed and assisting in resolving personal issues by assigning resources that meet clients' needs.
Please note that if you have no experience in community services or previous study related to the industry, please consider applying for CHC42021 Certificate IV in Community Services.
Formalise your skills as an existing worker in community services
If you’re working in the community services industry, our Bentley workshop-style course will allow you to gain this qualification after hours at the Bentley campus. Look for the part-time study option below to apply.
Want to find out more about this industry?
Students in community services benefit from sharing information about organisations, initiatives and leading expertise on our Community Services at SM TAFE Facebook page
Delivery locations
This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers and the design and delivery of service programs, managing budgets, contracts and compliance requirements.
Possible career options for graduates are Welfare Worker, Youth Worker, Developmental Worker, Home Care worker, Family Carer or Nursing Assistant. Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils. Working for oneself through contract community work is possible also.
Delivery location
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
This qualification will give you specialised skills to be able to work in roles in community services, case management or social housing. You will be involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
We offer this qualification as a year-long course with two classes per week for both job seekers and existing workers.
Our classes are held in West Perth. Work placement will be arranged for you if necessary. Please contact us at 9249 9688 or visit our website for more information.
Delivery location
The CHC52025 Diploma of Community Services prepares you for meaningful roles such as program coordinator, early intervention worker, case manager, community development officer, or support program facilitator. This updated qualification builds the practical capability and sector ready confidence needed to support individuals, families, and communities. You will develop skills to:
- Communicate and collaborate effectively across diverse settings
- Design, implement, and evaluate community programs
- Promote social, emotional, and physical well-being
- Respond to complex or critical situations
- Manage service delivery and support quality outcomes
- Contribute to policy development and undertake sector research
- Coordinate volunteers and build professional networks
- Work respectfully with cultural diversity
- Navigate ethical practice, legal responsibilities, and duty of care
A minimum of 100 hours of supervised work placement ensures you gain real world experience and graduate job ready. Who is this course for? This qualification suits individuals with some experience or background in community services or related fields.
If you’re unsure whether this is the right level for you, don't hesitate to give us a call and speak with one of our Education Consultants. Pathways for further study as a nationally recognised qualification, the Diploma may provide credit toward higher level qualifications or relevant university degrees. Contact us today for more information – 1300 757 296 or www.ist.edu.au
Delivery location
The Diploma of Community Services enables you to work in diverse areas such as community health, employment services and disability services to make a significant difference in client’s lives.
The course gives you skills to manage, coordinate and deliver services to the clients with diverse need. This will also give you first-hand experience in assessing and reviewing information and improving service practices. This course is delivered over a period of 52 weeks, including work-based training for 6 weeks which is organised by Stanley College.
For further information including eligibility requirements, please contact us at 6371 9999 or visit our website.
Delivery location
Lead change with the CHC52025 Diploma of Community Services. Gain practical skills to support individuals, families, and communities, and step into leadership roles that make a real difference—enrol now.
Course Overview:Launch a rewarding career in community services and become a trusted professional who empowers others. The CHC52025 Diploma of Community Services prepares you for a rewarding career supporting individuals, families, and communities. Learn practical skills in case management, advocacy, and program development, while gaining the confidence to step into leadership roles across the community services sector.
Career Outcomes:
Case Manager, Community Services Worker, Program Coordinator, Welfare Worker, Client Services Manager and Family Support Worker.
Course Outcome: A nationally recognised CHC52025 Diploma in Community Services.
Delivery location
The CHC52025 Diploma of Community Services (Case Management) is a specialised field within Community Services designed to prepare students for leadership roles in coordinating complex cases involving multiple clients who require immediate support.
This course equips students with essential skills for roles in community services and case management, focusing on social welfare, domestic and family violence, and community development. It includes the latest industry practices, theoretical knowledge, and practical training to effectively address diverse community needs and promote social justice and inclusion.
Throughout the course, trainers with extensive experience in the field of community services will train students to enhance their communication skills to advocate effectively for clients, respond to crises, apply counselling techniques, work with culturally diverse groups, implement case management and community development strategies, and understand the impact of sociological factors on clients.
As part of the course, students are required to complete 100 hours of work placement within community service organisations. TrainSmart Australia assists students in finding and applying for suitable work placement opportunities.
Mandatory attendance is as follows:
- Existing Workers: you will be required to attend class 1 day per week.
- Job Seeker or working less than 20 hours a week: you will be required to attend class 2 days per week.
Please speak to the Career Advisors or the Student Services team at TrainSmart Australia on 1300 855 517 or visit www.tsa.edu.au
Delivery location
Complete the Diploma of Community Services and you will be on your way to a career as a program coordinator, early intervention worker, or case manager.
You'll gain the knowledge and skills to communicate and work effectively in the community services sector, developing and managing community programs, promoting social, emotional and physical wellbeing, responding to critical situations, managing service delivery, developing policy and research, coordinating volunteers, developing and maintaining professional networks, working with cultural diversity, ethical behaviour and legal responsibilities.
Note: This course is suitable for people who already have some background or experience in this field. If you're unsure, please seek advice from the training provider to see whether this course is the right choice for you.
Completion of this nationally recognised and accredited qualification may provide credit towards a relevant higher level qualification or university degree, should you wish to pursue further study in this field.
Training option
- Low fee
Industry area
- Education and Community Services
Study area
- Community Services
Course ID
- National ID: CHC52025
- WA State ID: BPA1
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Step up your career in community services!
Complete the Diploma of Community Services and you will be on your way to a career as a program coordinator, early intervention worker, or case manager.
Gain the knowledge and skills to communicate and work effectively in the community services sector, developing and managing community programs, promoting social, emotional and physical wellbeing, responding to critical situations, managing service delivery, developing policy and research, coordinating volunteers, developing and maintaining professional networks, working with cultural diversity, ethical behaviour and legal responsibilities.
Enhance your employment options by doing a dual qualification
If you enrol at the Geraldton campus and you choose to enrol in additional units you can gain a dual qualification with one of the below. These options are discussed with students prior to enrolling.
There is an ongoing skill shortage in Community Services
When you complete the Diploma of Community Services you could be working in a community services, case management, social housing, mental health or family and domestic violence context.
You will be involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities at risk of adversity. You may also have responsibility for the supervision of other workers and volunteers.
Graduates of our Diploma in Community Services course meet entry requirements for and can even achieve advanced standing in relevant university degrees. As this qualification is one of the Lower fees, local skills half price courses, training at North Metropolitan TAFE will reduce the time and money you spend completing a relevant university degree and you'll be equipped to work in the industry while you study.
Delivery locations
Throughout this Qualification, students will learn how to design and deliver accessible programs that enhance community participation and are in line with the legal and ethical requirements of the community services sector.
This course focuses on equipping students with skills in advanced communication, group work, training, community provision and program development. Students will also develop the skills to support colleagues in a supervisory or team management capacity. The Diploma of Community Services provides a viable entry pathway into university study in to an approved social work degree.
Do you want to make a real difference?
In this course, you will acquire the knowledge to recognise and respond appropriately to domestic and family violence, facilitate and review case management and manage legal and ethical compliance. Working in Community Services is diverse and includes identifying support needed and assisting in resolving personal issues by assigning resources that meet clients' needs.
Please note that if you have no experience in community services or previous study related to the industry, please consider applying for CHC42021 Certificate IV in Community Services.
Formalise your skills as an existing worker in community services
If you’re working in the community services industry, our Bentley workshop-style course will allow you to gain this qualification after hours at the Bentley campus. Look for the part-time study option below to apply.
Want to find out more about this industry?
Students in community services benefit from sharing information about organisations, initiatives and leading expertise on our Community Services at SM TAFE Facebook page
Delivery locations
This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers and the design and delivery of service programs, managing budgets, contracts and compliance requirements.
Possible career options for graduates are Welfare Worker, Youth Worker, Developmental Worker, Home Care worker, Family Carer or Nursing Assistant. Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils. Working for oneself through contract community work is possible also.
Delivery location
Step up your career in community services!
Complete the Diploma of Community Services and you will be on your way to a career as a program coordinator, early intervention worker, or case manager.
Gain the knowledge and skills to communicate and work effectively in the community services sector, developing and managing community programs, promoting social, emotional and physical wellbeing, responding to critical situations, managing service delivery, developing policy and research, coordinating volunteers, developing and maintaining professional networks, working with cultural diversity, ethical behaviour and legal responsibilities.
Enhance your employment options by doing a dual qualification
If you enrol at the Geraldton campus and you choose to enrol in additional units you can gain a dual qualification with one of the below. These options are discussed with students prior to enrolling.
There is an ongoing skill shortage in Community Services
When you complete the Diploma of Community Services you could be working in a community services, case management, social housing, mental health or family and domestic violence context.
You will be involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities at risk of adversity. You may also have responsibility for the supervision of other workers and volunteers.
Graduates of our Diploma in Community Services course meet entry requirements for and can even achieve advanced standing in relevant university degrees. As this qualification is one of the Lower fees, local skills half price courses, training at North Metropolitan TAFE will reduce the time and money you spend completing a relevant university degree and you'll be equipped to work in the industry while you study.
Locations
Throughout this Qualification, students will learn how to design and deliver accessible programs that enhance community participation and are in line with the legal and ethical requirements of the community services sector.
This course focuses on equipping students with skills in advanced communication, group work, training, community provision and program development. Students will also develop the skills to support colleagues in a supervisory or team management capacity. The Diploma of Community Services provides a viable entry pathway into university study in to an approved social work degree.
Do you want to make a real difference?
In this course, you will acquire the knowledge to recognise and respond appropriately to domestic and family violence, facilitate and review case management and manage legal and ethical compliance. Working in Community Services is diverse and includes identifying support needed and assisting in resolving personal issues by assigning resources that meet clients' needs.
Please note that if you have no experience in community services or previous study related to the industry, please consider applying for CHC42021 Certificate IV in Community Services.
Formalise your skills as an existing worker in community services
If you’re working in the community services industry, our Bentley workshop-style course will allow you to gain this qualification after hours at the Bentley campus. Look for the part-time study option below to apply.
Want to find out more about this industry?
Students in community services benefit from sharing information about organisations, initiatives and leading expertise on our Community Services at SM TAFE Facebook page
Locations
This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers and the design and delivery of service programs, managing budgets, contracts and compliance requirements.
Possible career options for graduates are Welfare Worker, Youth Worker, Developmental Worker, Home Care worker, Family Carer or Nursing Assistant. Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils. Working for oneself through contract community work is possible also.
Locations
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
This qualification will give you specialised skills to be able to work in roles in community services, case management or social housing. You will be involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
We offer this qualification as a year-long course with two classes per week for both job seekers and existing workers.
Our classes are held in West Perth. Work placement will be arranged for you if necessary. Please contact us at 9249 9688 or visit our website for more information.
Delivery location
The CHC52025 Diploma of Community Services prepares you for meaningful roles such as program coordinator, early intervention worker, case manager, community development officer, or support program facilitator. This updated qualification builds the practical capability and sector ready confidence needed to support individuals, families, and communities. You will develop skills to:
- Communicate and collaborate effectively across diverse settings
- Design, implement, and evaluate community programs
- Promote social, emotional, and physical well-being
- Respond to complex or critical situations
- Manage service delivery and support quality outcomes
- Contribute to policy development and undertake sector research
- Coordinate volunteers and build professional networks
- Work respectfully with cultural diversity
- Navigate ethical practice, legal responsibilities, and duty of care
A minimum of 100 hours of supervised work placement ensures you gain real world experience and graduate job ready. Who is this course for? This qualification suits individuals with some experience or background in community services or related fields.
If you’re unsure whether this is the right level for you, don't hesitate to give us a call and speak with one of our Education Consultants. Pathways for further study as a nationally recognised qualification, the Diploma may provide credit toward higher level qualifications or relevant university degrees. Contact us today for more information – 1300 757 296 or www.ist.edu.au
Delivery location
The Diploma of Community Services enables you to work in diverse areas such as community health, employment services and disability services to make a significant difference in client’s lives.
The course gives you skills to manage, coordinate and deliver services to the clients with diverse need. This will also give you first-hand experience in assessing and reviewing information and improving service practices. This course is delivered over a period of 52 weeks, including work-based training for 6 weeks which is organised by Stanley College.
For further information including eligibility requirements, please contact us at 6371 9999 or visit our website.
Delivery location
Lead change with the CHC52025 Diploma of Community Services. Gain practical skills to support individuals, families, and communities, and step into leadership roles that make a real difference—enrol now.
Course Overview:Launch a rewarding career in community services and become a trusted professional who empowers others. The CHC52025 Diploma of Community Services prepares you for a rewarding career supporting individuals, families, and communities. Learn practical skills in case management, advocacy, and program development, while gaining the confidence to step into leadership roles across the community services sector.
Career Outcomes:
Case Manager, Community Services Worker, Program Coordinator, Welfare Worker, Client Services Manager and Family Support Worker.
Course Outcome: A nationally recognised CHC52025 Diploma in Community Services.
Delivery location
The CHC52025 Diploma of Community Services (Case Management) is a specialised field within Community Services designed to prepare students for leadership roles in coordinating complex cases involving multiple clients who require immediate support.
This course equips students with essential skills for roles in community services and case management, focusing on social welfare, domestic and family violence, and community development. It includes the latest industry practices, theoretical knowledge, and practical training to effectively address diverse community needs and promote social justice and inclusion.
Throughout the course, trainers with extensive experience in the field of community services will train students to enhance their communication skills to advocate effectively for clients, respond to crises, apply counselling techniques, work with culturally diverse groups, implement case management and community development strategies, and understand the impact of sociological factors on clients.
As part of the course, students are required to complete 100 hours of work placement within community service organisations. TrainSmart Australia assists students in finding and applying for suitable work placement opportunities.
Mandatory attendance is as follows:
- Existing Workers: you will be required to attend class 1 day per week.
- Job Seeker or working less than 20 hours a week: you will be required to attend class 2 days per week.
Please speak to the Career Advisors or the Student Services team at TrainSmart Australia on 1300 855 517 or visit www.tsa.edu.au
Delivery location
Community Services training
In this short video, you'll hear from Maxine who completed her Community Services training at Western Australia's North Metropolitan TAFE. This training may also be available at other TAFEs across WA.
Doing your qualification at a WA TAFE college or accredited private training provider will ensure you're receiving quality, industry standard training to get the skills and knowledge employers are looking for.
Free support and assistance
Your local jobs and Skills Centre can provide free information, support and assistance to help you decide on the best training options to meet your goals.
Disclaimer
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.
Some eligibility criteria apply for fee free and reduced fee courses, and other fees may apply. Further information is available here