This qualification is for individuals to develop skills to lead a frontline team and manage day-to-day operations in a range of retail settings including speciality retailers, supermarkets and department stores.  Roles include store manager, department manager and assistant store manager.

This course is delivered as a traineeship with a combination of on-the-job training and online learning.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. ​ ​This qualification is a pathway to work in retail settings including specialty retailers, supermarkets, and department stores.

Through theory and practical course work you will learn to:

• Monitor retail store financials
• Create a customer-centric culture
• Lead a frontline team
• Achieve sales results
• Recruit, select and induct team members

This course suits new or junior managers in the retail industry, those wanting an edge for a job hire or promotion for a related role, and those pursuing a career as a store manager or assistant store manager in the retail industry.

Training delivered via Traineeship.

This qualification covers the knowledge and skills required to lead frontline teams and manage day to day operations in a retail environment. This course includes key principles and practices of retail management, including managing sales and service delivery, increasing team member skills, enhancing store image and customer experience, controlling supply and fulfilment of stock, and implementing business improvements.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. The qualification provides a pathway to work in a diverse range of retail settings.

Flexible Training Solutions offers Traineeships in SIR40316, Certificate IV in Retail Management. Training delivery is tailored to the Employer and Trainees' requirements and can consist of online learning, formal training sessions and mentoring. Units of Competency can be tailored to reflect company standards, operational policies and procedures or individual needs to ensure knowledge and skills learned are easily translated into the workplace. We utilise a mix of on-the-job observations, questioning and workplace-based projects throughout our assessment tasks. For more information contact Andrea at sales@ftspl.com.au or www.flexibletrainingsolutions.com.au

Looking for something with a little more responsibility? SIR40316 Certificate IV in Retail Management will provide you with the skills and knowledge for you to work in skilled operations, team leading or supervision. You will soon be able to perform roles such as store manager, department manager and assistant store manager.
Available as a traineeship Contact us today to discuss how this qualification may help you, and what payment plan options are available to you – 1300 046 744

Skills Strategies International offers Traineeships in SIR40316 Certificate IV in Retail Management.
Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.

Training Institute Australasia extends the traineeship model to the SIR40316 Certificate IV in Retail Management, equipping learners with advanced skills for retail leadership roles. Our program ensures a seamless blend of theory and practical experience, fostering knowledgeable and job-ready graduates. Collaboration with local retailers strengthens industry ties, positioning us as active contributors to the future of retail management professionals. The 'earn while you learn' format supports local employment opportunities. Graduates acquire practical expertise, adaptability, problem-solving skills, networking abilities, time management, and a strong sense of responsibility. We provide additional support for learners, including language facilitation and mentorship from seasoned professionals. The program's duration allows for flexible learning, accommodating individual paces and potential extensions. Graduates have pathways to further education and job roles like Store Supervisor or Inventory Controller, emphasising the course's relevance to the industry and offering clear guidance for learners. Progression with higher qualifications is encouraged, opening doors to advanced positions such as Retail Development Manager or Human Resources Manager.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

This qualification is designed to suit workplace-based trainees and employees who are employed in leadership or management roles within a retail environment. It is a comprehensive course designed to broaden participants’ skills and knowledge of retail operations through a management lens, enabling participants to perform effectively in team leader, management or other positions where they are accountable for business outcomes. The qualification is intended to build upon the participant’s existing operational retail and customer service skills and knowledge through the development of system level competencies, personnel leadership and operations management skills. The qualification is suitable for people currently employed in a diverse range of retail-oriented organisations, with sufficient retail operations experience to support a transition to a management role within a similar business.