Certificate III in Aviation (Ground Operations and Service)
Want to work in an aviation or airport setting as customer service agent or baggage handler, or to get your foot in the door for a career in aviation?
This nationally recognised and accredited qualification covers all the essentials of aviation work health and safety, and teaches you how to conduct your work safely around aircraft and a range of airport vehicles.
Technical skills include developing situational awareness, airline security protocols and vigilance, processing airport documents, understanding dangerous goods and hazardous materials, responding to security threats and emergencies, applying quality systems, and operating a range of airport machines and communication devices. You will also gain skills in customer service and communication.
Enjoy a career that's really taking off! Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study.
Training option
- Apprenticeship or traineeship
Industry area
- Aerospace, Maritime and Logistics
Study area
- Aviation Ground Operations
Course ID
- National ID: AVI30319
- WA State ID: BET4
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
In this training you will learn the foundations of Aviation and gain key skills to perform an integral role which helps to ensure the smooth and safe running of airports around the clock, along with the highest delivery of service to customers.
Be guided by our expert lecturers who are industry professionals as you are equipped with solid knowledge in handling a diverse range of situations with passengers, managing complex check-in procedures, operating airline communication systems, and more. You’ll learn to operate effectively as part of a team and gain skills to boost your employability including communication, initiative, self-management and problem-solving.
This qualification will give you an entry point in working in ground operations across a multitude of industries, and can also lead to supervisory and management opportunities.
The course is also offered as a workplace traineeship to new and existing workers in airport ground operations.
Study in specialised facilities:
Be trained in South Metropolitan TAFE's AeroSpace Training Centre at Jandakot campus, which is the largest provider in WA offering training in aircraft maintenance and aviation. Our lecturer team is made up of industry professionals including international licensed aircraft maintenance engineers, airline transport pilots, airport managers, flight instructors, cabin crew training managers, emergency procedures instructors, RAAF maintenance supervisors, as well as military and commercial aviators and managers.
The main campus building includes a 1,500 square metre fully equipped hangar facility that houses various aircraft engines, workshop stations, computer facilities, a flight simulator and a number of aircraft including a Boeing 737, which is used as a non-flying static training facility for students.
You'll develop hands-on practical skills in a real-world environment, which will help you transition smoothly into the workplace.
Delivery location
This course is not currently available at any private training providers.
This nationally recognised and accredited qualification covers all the essentials of aviation work health and safety, and teaches you how to conduct your work safely around aircraft and a range of airport vehicles.
Technical skills include developing situational awareness, airline security protocols and vigilance, processing airport documents, understanding dangerous goods and hazardous materials, responding to security threats and emergencies, applying quality systems, and operating a range of airport machines and communication devices. You will also gain skills in customer service and communication.
Enjoy a career that's really taking off! Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study.
Training option
- Apprenticeship or traineeship
Industry area
- Aerospace, Maritime and Logistics
Study area
- Aviation Ground Operations
Course ID
- National ID: AVI30319
- WA State ID: BET4
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
In this training you will learn the foundations of Aviation and gain key skills to perform an integral role which helps to ensure the smooth and safe running of airports around the clock, along with the highest delivery of service to customers.
Be guided by our expert lecturers who are industry professionals as you are equipped with solid knowledge in handling a diverse range of situations with passengers, managing complex check-in procedures, operating airline communication systems, and more. You’ll learn to operate effectively as part of a team and gain skills to boost your employability including communication, initiative, self-management and problem-solving.
This qualification will give you an entry point in working in ground operations across a multitude of industries, and can also lead to supervisory and management opportunities.
The course is also offered as a workplace traineeship to new and existing workers in airport ground operations.
Study in specialised facilities:
Be trained in South Metropolitan TAFE's AeroSpace Training Centre at Jandakot campus, which is the largest provider in WA offering training in aircraft maintenance and aviation. Our lecturer team is made up of industry professionals including international licensed aircraft maintenance engineers, airline transport pilots, airport managers, flight instructors, cabin crew training managers, emergency procedures instructors, RAAF maintenance supervisors, as well as military and commercial aviators and managers.
The main campus building includes a 1,500 square metre fully equipped hangar facility that houses various aircraft engines, workshop stations, computer facilities, a flight simulator and a number of aircraft including a Boeing 737, which is used as a non-flying static training facility for students.
You'll develop hands-on practical skills in a real-world environment, which will help you transition smoothly into the workplace.
Delivery location
In this training you will learn the foundations of Aviation and gain key skills to perform an integral role which helps to ensure the smooth and safe running of airports around the clock, along with the highest delivery of service to customers.
Be guided by our expert lecturers who are industry professionals as you are equipped with solid knowledge in handling a diverse range of situations with passengers, managing complex check-in procedures, operating airline communication systems, and more. You’ll learn to operate effectively as part of a team and gain skills to boost your employability including communication, initiative, self-management and problem-solving.
This qualification will give you an entry point in working in ground operations across a multitude of industries, and can also lead to supervisory and management opportunities.
The course is also offered as a workplace traineeship to new and existing workers in airport ground operations.
Study in specialised facilities:
Be trained in South Metropolitan TAFE's AeroSpace Training Centre at Jandakot campus, which is the largest provider in WA offering training in aircraft maintenance and aviation. Our lecturer team is made up of industry professionals including international licensed aircraft maintenance engineers, airline transport pilots, airport managers, flight instructors, cabin crew training managers, emergency procedures instructors, RAAF maintenance supervisors, as well as military and commercial aviators and managers.
The main campus building includes a 1,500 square metre fully equipped hangar facility that houses various aircraft engines, workshop stations, computer facilities, a flight simulator and a number of aircraft including a Boeing 737, which is used as a non-flying static training facility for students.
You'll develop hands-on practical skills in a real-world environment, which will help you transition smoothly into the workplace.
Locations
This course is not currently available at any private training providers.
Free support and assistance
Your local jobs and Skills Centre can provide free information, support and assistance to help you decide on the best training options to meet your goals.
Disclaimer
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.