Get job ready skills for employment as a receptionist, data entry operator, office junior, or other entry level business roles.
This course has been designed to teach you about different procedures in business including becoming proficient in office technology such as word processing and accounting programs, dealing with customers and clients, and developing your writing skills.
You'll learn general office administration, word processing and spreadsheets, business communication, and workplace health and safety.
This nationally recognised and accredited qualification is a great way to become job ready for entry level employment in a business setting. Completion of this course can provide credit towards a relevant higher level qualification, should you wish to pursue further study. It's also an excellent pathway to an apprenticeship or traineeship in this industry.
Choose a WA TAFE college that delivers this course
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
It's time to get down to business.
You'll gain the skills to get started in an entry-level clerical or administrative role for a variety of workplaces. You'll learn how to carry out a range of procedural, clerical and administrative tasks, workplace health and safety and communication skills.
This qualification is suitable for individuals who have not yet entered the workforce and are wanting to develop the necessary skills in preparation for work.
Enhance your employment options by doing a dual qualification
At our Geraldton Campus this qualification is offered as a dual qualification with:
Combining the Certificate II in Leadership with a Certificate II in Workplace Skills can help open the door to further Business studies
This course focuses on communication, customer service, problem-solving, digital technology, and workplace health and safety—perfect for those starting their career journey or looking to enhance their employability skills.
This Qualification is ideal for individuals who are not yet part of the workforce and wish to acquire the essential skills needed for entry-level roles such as clerical worker, administration assistant, office junior, receptionist or data entry operator.
This qualification reflects the role of individuals developing the necessary skills in preparation for work in entry-level Business Services job roles.
When you complete this course you will have the skills and knowledge to carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.
Individuals in entry level roles generally work under direct supervision.
Locations
Choose a private training provider that delivers this course
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
This qualification is delivered as a traineeship with a combination of on-the-job training and is suitable for school-based trainees.
This qualification will prepare individuals for an entry level position in business administration with training in customer service, communication, computer skills, spreadsheet creation, business record-keeping and WH&S / OH&S.
It will enable individuals to enter the workplace in an administrative role within a broad range of industries, or, advance current career standing opportunities.
Call us today on (08) 9355 5400 to find out more!
Delivery location
This qualification is suited to those working as administration assistants or in a similar junior office role. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.
Delivery location
Aspire Performance Training offers BSB20120 CERTIFICATE II IN WORKPLACE SKILLS to individuals employed in a variety of Business Services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They may also provide technical advice and support to a team. Visit the Aspire Performance Training website for more information https://aspirept.com.au/
Delivery location
This certificate is suitable for individuals who have not yet entered the workforce and want to develop the necessary skills in a clerical or administrative role. During your training you will learn a range of office skills including record-keeping, computer skills, creating business documents, spreadsheets, word processing and presentations. You will work in a team environment learning problem solving and effective communication skills. ATC Works Smart offer this qualification as either a traineeship / school-based traineeship, where you earn while you learn, or classroom-based training for VETDSS or public delivery at one of our training facilities or our client locations. An experienced ATC Work Smart Trainer/Assessor will support you every step of the way and lead you to success. You will be able to contact your trainer when you need them, plus they regularly visit you in the workplace to offer guidance and support across our delivery locations in Perth, Peel/Mandurah, South West and Great Southern regions. For further information, please call 1300 177 377 or visit our website.
Delivery locations
Develop the necessary skills in preparation for work including self-management, technology and communication to work in a range of different industry environments. This course is delivered in a classroom based environment with organised work experience placements.
Delivery location
FEC will be offering the Nationally Accredited BSB20120 Certificate II in Workplace Skills to students who have become disengaged from school. A work placement will form part of the program which will be run over 12 weeks. The program will take rolling enrolments.
Delivery location
This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. For further information please call us on 0897 215033 or email courseinfo@jsw.org.au
Delivery location
Are you business minded? If you are, enrol in this nationally recognised training. This BSB20120 Certificate II in Workplace Skills qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of tasks using limited practical skills and fundamental operational knowledge in a defined context. The course is delivered over 12 weeks at our Mandurah facility.
Delivery location
Skills Strategies International offers Traineeships in BSB20120 Certificate II in Workplace Skills.
Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.
Delivery location
This qualification provides participants with the opportunity to gain the knowledge and skills necessary to secure employment in administrative type work including clerical work, office junior, receptionist, data entry operations.
This qualification is delivered as a School-Based and Aboriginal School-Based Traineeship program delivered with a combination of on-and-off-the-job training in the Perth Metro and Peel Regions.
Delivery locations
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. Tubal offers this qualification to School Based Trainees only.
Delivery location
Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth, the Kimberley, Pilbara, Midwest and Great Southern.
This qualification reflects the role of individuals who are new to the industry or in an entry-level role and work under the supervision of others. The course provides students the basic skills necessary for work.
VTS offers the Certificate II in Workplace Skills as a traineeship and all the training is delivered in the workplace. VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.
This qualification is suitable to be delivered as a School-based traineeship.
Delivery location
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.